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Your questions answered

Cell: 084 585 1477
Email: nicky@houseworx.biz

How many hours will my char work?

Our ladies are required to work a maximum of 7 hours per day, plus a half-hour lunch break. Our drop-off time begins at 8.00, depending upon the area, and pick-up time is normally on or before 16.30.

Will my char be capable of working unsupervised?

The short answer is ‘yes’. However, you should initially explain where you keep your cleaning materials and equipment – and give instructions how to use appliances such as washing/drying machines, dishwashers, steam irons, etc.

Are there any domestic duties that a char cannot undertake?

Just a few: vehicle cleaning, pet washing/grooming, gardening and cleaning high windows.

Do I have to provide my own cleaning materials?

Yes – every householder has his/her favourite products! However, we can supply a very cost-effective cleaning kit on request. We are planning to offer a special Eco-clean service, using non-toxic, biodegradable products.

Am I expected to provide meals?

All our staff are asked to have breakfast before leaving home. However, if you wish to offer tea/coffee or a snack on arrival, that’s entirely your prerogative. Staff are willing to bring a packed lunch, but if you are able to provide a midday meal it would be greatly appreciated.

Toilet Facilities

Please explain to your char which toilet/ washbasin they may use whilst in your home.

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